"But miss, I need you to help me to cancel my flight. I can't even transit through Singapore. How do I suppose to go to Osaka then?"  I can't believe the conversation above between me and the airline's customer service was taken place in February! Today, three months later, when I tried to recall the memories, the conversation felt like a small matter compared to the situation we all are in right now. Although to be fair, it wasn't a small matter for me at that moment because I also can't cancel my hotel and my train tickets....

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